Returns

Sparkling Delicious returns and refunds are handled case by case because many items are handmade, one-of-a-kind, or limited in quantity.

If there is a problem with your order, please use the Contact page as soon as possible. Include your order number and a brief description of the issue. Photos are helpful if an item arrived damaged.

If your order arrives damaged or you receive the wrong item, I’ll review the situation and do my best to make it right. Depending on the item and circumstances, a replacement, store credit, partial refund, or full refund may be offered.

Returns for change of mind are not automatically accepted and will be considered individually. If a return is approved, the item should be unused, unworn, and returned in its original condition.

Many Sparkling Delicious pieces are handmade or one of a kind. Because an identical replacement may not be available, the solution may vary depending on the item.

Sale, clearance, and final-sale items may not be eligible for return or refund unless they arrive damaged or there is a problem with the order.

Approved refunds will be issued to the original payment method. Processing times depend on your bank or payment provider.

Please use the Contact page before sending anything back so I can provide return instructions. Customers are responsible for return shipping unless otherwise agreed. For higher-value returns, I recommend using a trackable shipping service.

The goal of the Sparkling Delicious Returns policy is to keep things simple, fair, and flexible while handling each situation individually.